Legal notice

Legal Notice

Last updated: 29 June 2026

Business Information

Trade name: Goompy
Registered business name: Goompy
ABN: 89642793598
Business location: Townsville, QLD 4817, Australia

Goompy operates this online store and website. Our store is powered by Shopify, and our products are made to order through print-on-demand fulfilment partners.

Contact Information

For customer support, order questions, shipping enquiries, return or refund questions, privacy requests, or general enquiries, please contact us at:

Email: goompy@outlook.com.au

Customer Support and Complaints

If you have an issue with an order, please contact us first at goompy@outlook.com.au so we can review the matter and try to resolve it.

Order issues, including damaged, defective, misprinted or incorrect items, are handled in line with our Return and Refund Policy.

Policies

Your use of our website and purchases from Goompy are also governed by our:

  • Terms of Service
  • Privacy Policy
  • Shipping Policy
  • Return and Refund Policy

Dispute Resolution

We do not sell or ship to the European Union.

The former European Commission Online Dispute Resolution platform is not included in this Legal Notice because it is no longer operational and does not apply to our store.

For any dispute or complaint, please contact us directly at goompy@outlook.com.au.